Periods are well… personal. Transitioning from tampons and pads to reusable care can take a few tries to find your rhythm. Check out our FAQ’s for more guidance on how to use your products. We stand behind our products and will make sure that you are satisfied. Contact us at hello@rhythmcare.co

Should you want to return any products, please email us at hello@rhythmcare.co and we will issue an RMA # along with instructions on shipping product back to us, we will accept returns up to 30 days from purchase and all returns must be mailed to: 

rhythm care, LLC | 2900 N MacArthur Dr. STE 150 | Tracy, CA 95376

If you still have an issue with your order please contact us at support@rhythmcare.co and we will be happy to help.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty and hygiene products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. If you have the time, so do we so feel free to ship us back any acceptable returns and we will get your desired product to you as quickly as possible.